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Troubleshooting

Extension button not appearing

Fixes for when the browser extension overlay does not appear.

Confirm the extension is enabled for the current site: click the extensions icon in your browser toolbar and check Unimatrix is toggled on for that domain.

The overlay only appears on supported pages (ChatGPT, Claude Web, Gemini Web) — it will not appear on unrelated sites by design.

Try a hard refresh of the page (Cmd/Ctrl+Shift+R) after installing or updating the extension, since content scripts only inject on fresh page loads.

If it still does not appear, remove and reinstall the extension following "Install browser extension," and confirm you are signed in from the extension popup — a signed-out extension will not render the overlay.

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